Will the CodeRED service work if I have a call screening system on my phone?

There are several varieties of call screening devices that use differing protocols for screening. In general, the system has been found to work with these devices; but some may require some type of pre-programming to allow our city’s telephone number to pass through. We may conduct periodic test to assure that messages are being delivered to numbers in the notification database.

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1. What is the CodeRED service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does the CodeRED service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. May I use a cell phone as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will there be a way to positively identify incoming calls that are made by the town using the system?
9. Will the CodeRED service work if I have a call screening system on my phone?
10. If I am a non-resident home or condominium owner, what phone should be listed in the notification database?
11. If I have provided more than one phone number, when will they be called?
12. My primary phone or my second listing is a cell phone with a non-local area code. Will the CodeRED system call numbers outside the area?
13. How does the CodeRED system respond to busy signals or no-answer situations?
14. I am receiving city notification calls at my fax or my secondary phone line. Can I switch to have the system call my primary phone number?
15. I was not able to listen to the entire call. Is there a way to repeat the message?
16. I answer the phone but the “Hello” message repeats. It then hangs up, calls back, and the same thing happens again. How can I hear the entire message?