MyPermit and Online Applications

The City’s Development Services department identified the need for a submittal tracking program in 2014, as part of the restructuring of the former Department of Planning and Development and in an effort to create a predictable, consistent, transparent process for both our customers and the department. Through this process, the City elected to utilize the MyPermitNow software to meet the need of a refined development review process and began rolling out the program in June 2016. The MyPermitNow software provides the ability to submit all development applications and permits online, pay fees, track the progress of the review process, view the required inspection sequence for a project, and request inspections online. In addition, MyPermitNow provides real-time inspection results via e-mail, text message, and via an online portal. The software will be utilized to track code enforcement actions, and all other development applications such as zoning applications, platting, variances, etc. Numerous other cities in the area have implemented this software with success. Hutto, Georgetown, Leander, Pflugerville and Bee Caves all currently use this application.